Terms & Conditions

  1. Mirèio à la Maison accepts orders from 10am to 5pm daily. Orders made after 5pm will be processed the next day, while orders made before 10am will be processed within the same day.
  2. Last deliveries of the day will leave Raffles Makati no later than 6pm.
  3. In consideration of demand, food preparation times and delivery times, please allow a minimum of one hour for your order to be ready for curb-side pick-up or to arrive by delivery.
  4. Delivery by Mirèio à la Maison is currently only available for locations within a 2-3km radius around Raffles Makati. For orders outside this range, please choose the pick-up option.
  5. Delivery orders under P2000 are subject to a delivery fee of P150.
  6. Mirèio à la Maison delivery times are subject to weather and traffic conditions, and possible security checkpoints. Delays in delivery time may be expected.
  7. Mirèio à la Maison will not be liable for any unexpected and unwanted health risks and hazards that result from handling and delivery during severe weather conditions.
  8. All orders are subject to supply availability and daily order slots.
  9. Please mention any relevant dietary preferences and medical restrictions in the contact form in the cart checkout page. Mirèio à la Maison will not be liable for any medical emergencies that result from the failure to specify accordingly.
  10. All packaging used for delivery and pick-up are made of biodegradable and/or recyclable material. In compliance with Makati City ordinance, plastic packaging, storage and utensils are not available.
  11. Payment of orders is accepted only via credit/debit card (Visa, Mastercard, JCB and American Express), DragonPay (including GrabPay) and GCash.
  12. By accepting these terms and conditions on the check-out page, you fully acknowledge and are aware that this payment is processed by Fairmont and Raffles Makati. The name Fairmont and Raffles Makati will be shown on your credit card statement, and you will also receive a notification email from IPAY88 regarding the transaction.
  13. For transactions made via 3rd party, the customer must submit a photocopy of their valid ID, the front copy of their credit card showing ONLY the first 6 and last 4 digits of the card, and other documents as may be required by the Bank and/or Raffles and Fairmont Makati.
  14. The Bank, Fairmont and Raffles Makati and IPAY88 reserve the right to vary, amend, delete or add to these terms and conditions without prior notice.
  15. Pick-up point for orders is outside the Raffles Residences Lobby entrance. Please have your order tracking number ready for reference.
  16. If using a third-party pick-up/delivery service (Grab, Lalamove, etc.), please give your name and order tracking number to the rider for reference in picking your order up.
  17. Mirèio à la Maison will not be responsible and liable for any breakage, spills, spoils and similar incidents that may occur during transportation by third-party services.
  18. Rates are subject to change without prior notice.
  19. Rates are in Philippine pesos, and include 12% VAT, and applicable government taxes.